Delivery & Returns
|Secondwind Watresports aim to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know.
Delivery cost will vary depending on item, for example, Items below £50 will cost only £1.99. A kayak will cost £35.
We only currently deliver to mainland UK.
Delivery will take 2 - 5 working days depending on item. Delivery Times are based on standard working days (i.e. Monday to Friday, no Saturday deliveries, excluding public holidays, etc.)
If for any reason you are unhappy with your purchase, you can return it to us in its original condition (with packaging and tags intact) within 14 days of the purchase date. We will either issue a full refund for the item or send a different size if you would like an exchange. Just let us know what size you would like.
In all return correspondence, please indicate your order number and name.
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.
Delivery costs back to us will not be refunded.
Return address is:
10, Bowleaze Coveway
We are a proper physical shop! so if you would like to come in and chat or try any of our products please pop in:)
If you would like to speak to a sales person please call (01305) 835301.